Refund and Return Policy

At Toomol Perfume, we prioritize your satisfaction. Please read our return and refund policy to understand the process clearly.

Return Policy

  • Returns are accepted within 3 days of delivery.
  • Products must be unused, sealed, and in original packaging.
  • Returns apply only for damaged, defective, or incorrect items.

Exchange Policy

  • Wrong or damaged items are eligible for free exchange.
  • Exchange requests must be made within 24 hours of receiving the product.

Refund Policy

  • Refunds apply for:
    • Out-of-stock items after payment
    • Cancelled orders before dispatch
    • Approved returned items
  • Refunds are processed within 7 business days.

How to Request

Contact us at:
WhatsApp: +880 1736-117950
Email: contact@toomol.com

Please provide your Order ID and reason for return, along with supporting images if applicable.